INDUSTRIAL RELATIONS (PART B)
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.
One-liners from this chapter
Free sample — 8 of 43 rapid-fire Q&A cards.
Scope — Industrial Relations (IR) / Human Relations (HR)?
Industrial Relations (IR): Collective employer-employee dealings — unions, bipartite forums, disputes; Human Relations (HR): Comprehensive — includes IR plus all individual employer-employee interactions
Coverage — Industrial Relations (IR) / Human Relations (HR)?
Industrial Relations (IR): Mainly workmen + officers in unionised setups; Human Relations (HR): Covers every employee at every level
Focus — Industrial Relations (IR) / Human Relations (HR)?
Industrial Relations (IR): Negotiations, settlements, bargaining, disputes, strikes, lockouts; Human Relations (HR): Motivation, communication, leadership, morale, individual welfare
Tools — Industrial Relations (IR) / Human Relations (HR)?
Industrial Relations (IR): Collective Bargaining, Joint Notes, Industrial Disputes Act, Trade Unions Act; Human Relations (HR): HRM policies, performance management, training, engagement surveys
End-goal — Industrial Relations (IR) / Human Relations (HR)?
Industrial Relations (IR): Industrial peace and equitable wages; Human Relations (HR): Employee satisfaction and productivity
What is Collective Bargaining (CB)?
is the joint negotiation of a dispute between Management Representatives on one side and Employee Representatives on the other.
Nature — (a) Distributive Bargaining / (b) Integrative Bargaining?
(a) Distributive Bargaining: Straight-out haggling over the distribution of a fixed pie; (b) Integrative Bargaining: Negotiation of issues on which both sides can gain (or at least neither loses)
Outcome — (a) Distributive Bargaining / (b) Integrative Bargaining?
(a) Distributive Bargaining: Win-Loss — one party's gain is the other's loss; (b) Integrative Bargaining: Win-Win — mutual gain, the ideal CB style
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